Tripadvisor War – Trolls or Vengeance?

Tripadvisor War

4 Responses

  1. Jim Hann says:

    Hi Rene and thank you so much for this wonderful article….on point indeed! We can only hope TA does something about this and takes appropriate action!
    Thanks for all of us at Casa Roca Inn

    • waebi says:

      Hi Jim,
      We are so happy to have you and Eve here on the island.
      Such fake reviewers not only harm honest business, they also considerably reduce the credibility of Tripadvisor.
      I think it is in Tripadvisor’s interest to clean up.
      Cheers, waebi

  2. Chris McCulloch says:

    I don’t live in camiguin, I only visit for about 3-4 months per year and while there are a number of bad restaurants on this island, Casa Roca is not one of them, we just had a lovely valentines meal there.
    I agree with you, There has to be some sort of verification that the person ate at a restaurant or stayed at a resort in order to review it, I would like to see trip advisor follow airlinequality in asking for copies of receipts to have a verified review and if no receipt is shown that review does not have a “verified” banner next to it and is simply untrustworthy and not worth reading.

    • waebi says:

      Hi Chris,
      Thanks for your feedback.
      This would really be a good idea to require a copy of the bill of the restaurant or the hotel.
      There Tripadvisor could also see, that Casa Roca Inn doesn’t sell Sushi or the Paradiso Hillside Restaurant offers no Pesto.
      CHeers, waebi

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